Oregon State University Libraries and Press

Lisa and Rick Allen Oral History Interview, October 20, 2016

Oregon State University
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00:00:00 - Interview Introduction

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Partial Transcript: Ok, go for it.

Segment Synopsis: Allen introduces herself and provides her birth date, the current date and where the interview is being filmed.

Keywords: Craft lager beer; Heater Allen Brewing

Subjects: Beer and brewing; McMinnville (Or.)

00:00:22 - Childhood and the Neighborhood Culture of Tualatin, Oregon

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Partial Transcript: So, you've lived in Oregon your whole life?

Segment Synopsis: After introducing herself, Allen discusses her childhood in Tualatin, Oregon with some comparison to her brief time in Moraga, California. She describes herself as a kid with many different interests, including sports, drawing, exploring, and movies. She also mentions having a variety of interests in school, with more strength in science and math but more career interest in history and english. Allen also talks about her frequent visits to Portland with friends and family, and compares with community of McMinnville with her hometown of Tualatin. She describes how sheltered her neighborhood was growing up, and the friendly social environment there, which still influences some of her friendships to this day.

Keywords: Childhood independence; Childhood interests; Science, Technology, Engineering and Mathematics

Subjects: Diversity; Moraga (Calif.); Paleontology; Portland (Or.); STEM; Tualatin (Or.); Women in science

00:13:43 - Impact of Junior Year in California

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Partial Transcript: So what was that, what was the impetus behind the family move then your junior year?

Segment Synopsis: Allen explains why she and her parents moved to Moraga, California for her dad’s banking job, and how she stayed a year before coming back to Tualatin. She compares the high school communities of Tualatin and Moraga, stating that her peers in California were much more exclusive and superficial in their social interactions then back home. Allen also talks about the impact living in California had on her independence and self-confidence around others. Allen then explains why she came back to Tualatin a year before her parents did, and how her friends and acquaintances at school reacted to her return.

Keywords: "Senioritis'; Adolescent independence; Bay area housing; Exclusive society; Teenage social behavior; Teenagers and brands; Transition to college

Subjects: Lafayette (Calif.); Sales management; San Francisco (Calif.); Superficiality; Teenagers; Wells Fargo Bank; Wells, Fargo & Company

00:23:41 - Experiences at Oregon State University

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Partial Transcript: So,um, when you were thinking about finishing up high school, planning, what did you think you wanted to study?

Segment Synopsis: Allen discusses her academic interest with Egyptology going into college, and her plan to transfer schools after some time at Oregon State University. She states that she was expected to go to college after graduating from high school, and that she wishes that she had taken a gap year or gone to community college first. She also wonders about what it would have been like to study science at Oregon State. Allen goes on to explain her decision to go to Oregon State University rather than NYU, and how she was excited to meet new people. During this time, her parents moved about frequently as Rick Allen was between jobs. Allen describes the community in her dorm, and some of the lifestyle differences between college and high school. She also talks about taking a fermentation science course later in college and being frustrated with having to stay in her archaeology program due to a lack of science credits.

Keywords: College community; Craft beer; Fermentation science program; Oregon State rugby club; Poling dorm

Subjects: 9/11 Terrorist Attacks, 2001; Archaeology; Egyptology; New York University; Oregon State University

00:34:24 - Early Interest with Wine and Beer

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Partial Transcript: So at that point, definitely now the career that you're in, the work that you've done since graduating is very ingredient, flavor focused. Were you into food?

Segment Synopsis: Allen explains her interest in alcohol that arose in college, and how it was based in her father’s interest with fine wine and craft beer. She also describes her interest with cooking, and how enjoys it but doesn’t explore the craft. Allen also talks about the lack of knowledge about craft beer among college students during her time at OSU, along with her experiences in it from spending time with her family in Bend and at McMenamins.

Keywords: Beer growlers; Cooking enjoyment; Cooking exploration; Craft Beer; Craft beer in college; Deschutes Brewery; Parent-Child interaction and brewing

Subjects: McMenamins Pubs & Breweries; Sunriver (Or.); Wine tasting

00:38:11 - Working in New Zealand

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Partial Transcript: So, when you were at the end of your time at Oregon State, how did you-

Segment Synopsis: After graduating from OSU in 2005, Allen was still unsure of her career interests, so she decided to travel and work in New Zealand before doing anything related to graduate school. She explains why she chose to work as a server in various restaurants while in the country, as well as the contrast between Oregon and New Zealand. She tells one particular anecdote about the climate there when she called her parents on Christmas Eve during the summer of the southern hemisphere, and describes the shock of coming back to winter weather afterward.

Keywords: Career indecision; Existential crisis; Serving in restaurants

Subjects: Christmas; International travel; International travel--Anecdotes; New Zealand; Southern Hemisphere--Climate; Southern hemisphere

00:41:28 - Transition into the Wine Industry

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Partial Transcript: So when you came back, what was- you'd had a break. And so, how did you make the transition to wine then at that point?

Segment Synopsis: Rather than go straight into the wine industry, Allen continued working as a server in various Oregon breweries for some time, and she even assisted with the opening of McMenamins on Monroe in Corvallis. She states how she ended up working for the Brickhouse Winery in 2007 as a harvest worker, and how she was preparing to apply for grad school concurrently. Allen then explains how she decided to continue working in the wine industry rather than get her masters in historic preservation, and how she was also interested in the brewing industry from talking with brewers and home brewing with her father. She explains that she prefered the wine industry because of her natural affinity for it, along with interest in participating in a creative process.

Keywords: Argyle Winery; Brickhouse Winery; Graduate Studies; McMenamins on Monroe; Pelican Brewing; Pelican Brewing Co.; Pelican Brewing Company

Subjects: Corvallis (Or.); Historic preservation; Pacific City (Or.); Wine cellars; Wine grapes

00:47:49 - Comparisons Between Wine and Beer Cultures

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Partial Transcript: So what culturally, how- can you talk a little bit about what it was like to be both- to have your feet in both worlds.

Segment Synopsis: Allen analyzes the major similarities and differences between wine and beer industries, mainly being that winemakers don’t share as much trade info with each other as brewers do. She explains that she really noticed these differences when she started working full time at Heater Allen. In regards to gender issues in the industries, Allen states that she hasn't really noticed any specifics being a woman in the beer and wine industries based on her specific positions. She mentions her frustration with being talked down to in the Argyle tasting room while she took wine classes while there. Still, she notes that her male co-workers have generally been friendly and willing to discuss their trades.

Keywords: Beer and gender; Hierarchy in business; Seasons of production; Similarities and Differences; Wine and gender; Wine harvest; Wine v. Beer; Wine versus Beer

Subjects: Beer industry; Seasons; TRADE INFORMATION; Teamwork; Trade secrets; Wine and wine making; Wine industry

00:51:28 - Joining Heater Allen Brewing

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Partial Transcript: So, um, you finished the certificate in wine making-

Segment Synopsis: Allen explains that she didn’t technically complete her certificate in wine making due to skipping some classes through loopholes, and how she also started working at Heater Allen during that time. She states that after a year at the brewery, she preferred it to the wine industry and started working as a brewer full-time. Allen then explains her frustration with running a brewery in wine country due to the lack of regional recognition, but how she also thinks the craft brewing industry will get bigger in McMinnville with a larger tourism industry. She also amusingly mentions how winemakers are some of their most frequent customers at the brewery taproom.

Keywords: Beer community; Beer tasting; Beer tourism; Brewing in wine country; Heater Allen Brewing; Job stability; Settling down; Winemakers and beer; business recognition

Subjects: Breweries; Chemeketa Community College; McMinnville (Or.); Oregon State University; Tourism; Wine and winemaking; Wine tasting; Wine tourism

00:58:41 - Allen's Support System in the Beer Industry

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Partial Transcript: So what about- kind of shifting a little bit to community and where you find support

Segment Synopsis: Allen states that her primary support in the brewing community comes from other women brewers that she’s met, particularly in the Portland (Or.) area. She says that while she has friends who are male brewers as well, her friendships are much stronger with women brewers. She mentions a few specific people within her social circle, such as Natalie Baldwin from Burnside Brewing, and also states she has friendships with brewers around the country. She sums up her feeling of support in the positive feeling she gets from seeing friends at various breweries.

Keywords: Brewing community; Brewing in Portland (Or.); Burnside Brewing in Portland (Or.); Friendship in brewing; Women in brewing

Subjects: Community; Portland (Or.); Social networks; Support systems, Social; Women in culture and society; Women in industry

01:00:12 - View on The Pink Boots Society

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Partial Transcript: So do you feel like- I mean, Pink Boots is definitely a very deliberate organization-

Segment Synopsis: Allen explains her take on the mission of the Pink Boots Society, and how she has benefitted from it through forming friendships with other women brewers. She gives a critique of the local branch, but also states how important the organization is to giving support to women in a male-dominated industry. Allen states that her current affiliation with Pink Boots is unofficial because of the new dues system, but she thinks that her friendships are strong enough now that they exist out of the Pink Boots community. She also discusses how she wishes there were more women directly related to brewing quality control rather than beer enthusiasts at meetings, and that she cares more about the social aspect of the organization than the educational one. She also mentions going through the application process for various scholarships from the society.

Keywords: Diversity in brewing; Pink Boots Society; Social events; Social organizations; Women in brewing

Subjects: Brewing industry--Oregon--Portland--History; Diversity in the workforce; Quality assurance; Quality control; Scholarships; Social networks

01:05:41 - Goals for the Future as Next Heater Allen Owner

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Partial Transcript: Well I think it would be fun, we haven't talked- sort of intentionally- about this company

Segment Synopsis: Allen states that the goal of the Heater Allen brewery is making consistently high quality beer, and that she hopes to continue that goal in the future. She also mentions her interest in taking over the brewery as her father Rick retires, which will be a change from her past positions as assistant brewer and cellar staff. She describes the various projects she has taken on at the brewery over time, including taking more data on their products to make improvements and maintain high beer quality. Allen says consistent quality in beer is important, and it has helped build a niche for craft lager such as theirs. She intends to make improvements slowly, and to find areas of improvement not previously explored.

Keywords: Beer criticism; Business improvement; Business inheritance; Craft lager beer; Heater Allen Brewing

Subjects: Lager beer; Leadership; Quality Improvement; Quality assurance; Quality control

01:10:23 - Introduction of Rick Allen / the Brewery's Origins

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Partial Transcript: So, for the good of the historic record, can you say your name and your date of birth?

Segment Synopsis: Lisa Allen’s father, Rick, joins the interview at this point and begins to describe when and how he came to found the brewery. He starts the story in 2004, when he had left his job as an investment banker and was working odd jobs for wineries. Allen had initially intended to start a winery himself, but upon looking at the economic situation leading up to the 2008 recession, decided that it would not be financially feasible. He describes how he decided to form a brewery instead, which was based on his personal love for home brewing and a desire to introduce German styles to the craft beer market. Allen explains the factors that went into picking McMinnville as the site for the brewery, as well as how the complex has grown and the consumer tests he made to check if the brewery was a good idea.

Keywords: Craft brewing; Craft lager beer; Heater Allen Brewing; Portland (Or.) beer marketplace; Water quality in beer

Subjects: Accounting; Banking; Economic recession; Lager beer; McMinnville (Or.); Water quality; Wineries

01:15:09 - Heater Allen Business Plan and Growth

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Partial Transcript: Yeah, so how- what was that introduction phase like?

Segment Synopsis: Rick Allen describes the brewery’s original marketing strategy to target winemakers, and how German beers are appropriate due to their refreshing quality. He then details how the brewery’s markets have grown from local businesses in town to larger bars and grocery chains in Portland and the Northwest, and how production has had to expand to meet the demand. Allen illustrates the way the brewery has grown production-wise since opening in 2007, and says that production has slowed as Heater Allen has grown and more breweries have arrived in Oregon. He also describes the amount of support he received from various brewers while still preparing to start Heater Allen, and the education he got in brewing from PCC. Allen finally states how vital his former career in banking was to the brewery’s success because of the skill it gave him in business planning, and how that aspect of business management is a large part of success in any industry.

Keywords: Golden Valley Brewing; Hopworks brewing; Industry support networks; Local business promotion; Local businesses; Pelican brewing

Subjects: Banking; Business planning; Portland (Or.); Portland Community College (Portland, Or.); Wine industry

01:21:24 - Family Involvement in Heater Allen

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Partial Transcript: Did you, um, when you established this business, did you think of it as a family business?

Segment Synopsis: Rick Allen states that he was actually surprised when Lisa decided to join the brewery, since she had an interest in making wine for some time. He mentions that he fostered this interest with his own passion for wine when Lisa was in college, and that has great skill as a wine taster. He and Lisa Allen discuss how their relationship as business partners has developed over time from uncertainty to working together smoothly. Rick Allen states his appreciation for Lisa’s interest in the brewery, along with her equal dedication to making high quality product. He goes on to outline how his son and wife are involved in the business, with his son staying uninvolved to continue his career in education, and his wife showing interest in the taproom after she retires. Allen then recounts a funny anecdote about how the brewery got its name.

Keywords: Brewery tasting rooms; Consistency in brewing; Dedication in brewing; Quality control in brewing

Subjects: Business communication; Family business; Father-daughter relationship; Sensory assessment; Wine tasting

01:26:42 - Reflections on Running a Brewery

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Partial Transcript: So, what do you, um, what are some, I don't know, some concluding thoughts

Segment Synopsis: Lisa Allen states that her primary observation of running a small business is the commitment required to get all the work done, while Rick Allen notes the importance about caring for product quality in addition to agreeing with Lisa. Rick Allen explains the importance behind upholding his reputation through the quality of his work at the brewery, as well as his interest in the industry because of the level of change and interacting with other breweries. Both he and Lisa Allen note the unpredictability of the craft beer market, and their interest in adjusting and trying to understand that flux. They also talk about the excitement they receive from the neighboring wineries due to the constant activity. Lisa Allen then describes what she’s learned about incorporating hops into beer, and both Allens discuss the prevalence of hop farms through different parts of the Willamette Valley as opposed to in McMinnville.

Keywords: Brewery Taprooms; Business model; Business reputation; Craft brewing companies; Industry evolution

Subjects: Adaptation; Beer industry; Quality assurance; Quality control; Small businesses; Water rights; Wine industry

01:33:16 - Rick Allen on the Beer Industry over Time

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Partial Transcript: Well thank you both for being recorded.

Segment Synopsis: Rick Allen reflects on the amount of change the brewing industry has undergone since he started home brewing back in the 1980s, and how a large part of that is in diversity of available ingredients. He states why he got involved in brewing in the first place: to make and drink good beer. Allen also comments on the difference in technology used in the brewing between then and now, and gives several recommendations on potential people to interview in the future.

Keywords: Industry evolution; Industry growth; Ingredient variety; JV Northwest

Subjects: Diversity; Internet access; Technology; Variety